OUR MISSION

The SurgiCenter of Baltimore's mission is to be the leading provider of ambulatory healthcare in the Baltimore metropolitan area by providing high quality patient care in a fiscally responsible manner and in a warm, caring, friendly setting for patients, families, physicians and staff.

OUR PHILOSOPHY

Delivering health care in accordance with standards of excellence requires us to be sensitive to the needs of our patients and their families by providing economical, state of the art technology, comfortable surroundings and health care professionals who are not only skilled and knowledgeable, but also caring and sensitive to human needs.

The patient is an individual with unique fears, anxieties and needs. Therefore, it is our philosophy that the patient be placed at the center of our focus. We recognize that one of the most important ingredients in the care process is the support of the family - those people who cherish the patient, sharing in the anxiety and relief of recovery. We also believe that providing skilled support to our physicians facilitates the care process for our patients.

OUR VALUES

At the SurgiCenter of Baltimore we value quality, customer satisfaction, continuous improvement, teamwork and financial strength.

Quality - We will provide superior patient care efficiently and more cost-effectively than our competitors.

Customer Satisfaction - We will exceed our customers expectations for service and value and demonstrate respect for the dignity of every person we serve.

Continuous Improvement - We will achieve improvement by being self-critical of every aspect of our work. We will encourage and reward innovation and creativity.

Teamwork - We believe in the importance of trust and working together. We will support our employees by providing an atmosphere of mutual respect, and a work environment conducive to team spirit, personal growth, and maximum achievement of common as well as personal goals for all employees.

Financial Strength - We recognize and accept an obligation to the community to provide cost effective care. Through efficient utilization of all resources we will maintain a strong consistent financial position to allow us to continue to provide patient care to the community we serve.