Testimonials

A mom of four, Brandy Hagen wouldn’t take her sons anywhere else for care.

”Even though some may consider us to be a large family, I prefer the small, personal touch and expertise of the SurgiCenter of Baltimore. When I first walked in, I knew I could trust the staff and clinicians. By my second visit, we were on a first name basis. It’s very reassuring to know that your children are being treated by people who genuinely care. All four of our children have either been treated or had surgery for things like ear tube insertions and tonsillectomies. And after every procedure, we always get a call from Dr. London or the anesthesiologist to see how our child is doing. They’re like extended members of our family, and I highly recommend them to everyone.”

–Brandy Hagen

If Betsy Khan didn’t approve of the facility, she wouldn’t have recommended it to her children.

“If you want a lot of personal attention in a less imposing setting, the SurgiCenter is for you. When I started going there in the late ‘80s for diagnostic tests, I thought the facility was a great alternative to a hospital. The same procedures are done, but at the SurgiCenter, they’re done in an environment that’s more conducive to the purpose of your visit. I’ve continued to go there for various procedures and surgery. And every time I go, the place is spotless, the staff is excellent, and I have complete trust in my doctors there. I wouldn’t have sent my daughters there if I weren’t impressed with the facility.”

–Betsy Khan

For Kelli Nelson, mom of twin daughters, health care is about earned trust.

“Putting the care of your child in someone else's hands, especially when surgery and anesthesia are involved, is very unnerving. We were understandably apprehensive about getting ear tube insertions for our 18-month-old twins, but we found the SurgiCenter of Baltimore doctors and staff very caring and helpful.  The personalized attention throughout the entire visit and procedure is unparalleled in a hospital setting. Everyone is extremely compassionate, professional, and the follow-up care is excellent.  The doctors, anesthesiologist and nurses always call to make sure our children are recovering well.  That kind of concern only strengthens the level of trust and confidence they have earned in us.”

–Kelli Nelson